Xintao Carbon Molecular Sieves Installation Guidance in Indonesia
In August, Xintao received an urgent request from an Indonesian customer. The customer had previously purchased a large quantity of Xintao carbon molecular sieves, but due to a malfunction in their own equipment, they were facing difficulties in installing the carbon molecular sieves (cms) and subsequently hindering production. Upon receiving the request, Xintao immediately dispatched a professional technical team to Indonesia. They provided efficient and professional on-site service, resolving the customer’s concerns and further demonstrating their brand commitment to providing not only high-quality products but also one-stop technical support.
The Xintao technical team dispatched on this occasion possessed extensive experience in carbon molecular sieve adsorbent installation and equipment commissioning, and were familiar with the operating characteristics of the equipment under various operating conditions. Upon arriving at the customer’s site in Indonesia, the team immediately began work: first, carefully examining the customer’s equipment failure; second, analyzing the connection between the equipment failure and the molecular sieve installation, based on the customer’s purchased carbon molecular sieve model and the installation standards.
During the carbon molecular sieve zeolite installation process, the team strictly adhered to Xintao’s standardized installation procedures: from inspecting the adsorption tower cleanliness before loading the molecular sieve, to evenly distributing the sieve during loading, to testing its seal after loading, every step was meticulously addressed. During this process, the team also patiently explained installation key points and precautions to the customer’s operators, ensuring that the customer could independently complete subsequent equipment operation and maintenance. Ultimately, thanks to the dedicated efforts of the Xintao technical team, the customer’s equipment failure was successfully resolved and the nitrogen generation molecular sieve was successfully installed. During startup testing, the equipment operated stably, and the nitrogen output purity met the customer’s requirements. The customer highly praised the Xintao team’s professional capabilities and service efficiency.
As a leading supplier of carbon molecular sieves in China, Xintao not only provides high-quality carbon molecular sieve pellet but also offers one-stop technical support and on-site services. No matter where you are, Xintao’s professional team can respond quickly to ensure efficient and stable equipment operation. From manufacturing centers in China to industrial sites in Indonesia, the Xintao brand story is writing new chapters around the world.
